Altius Property Services
Altius Property Services Limited is a fast moving, quick thinking support services business.
We provide property solutions for organisations in social housing, education, local and central government and the private sector. We are now part of the Office & General Group of companies and our team has the capability to deliver a wide range of property support services tailored to your specific needs.
Our values are reflected in our name, which comes from the Olympic motto: Citius, Altius, Fortius – faster, higher, stronger. That means we go further for you, faster.
Browse our website to find out more about the skills and experience of our team and how we can help your organisation. If you’d like to talk to us, do get in touch.
How many times do we hear that clients are calling for costs to be cut; or major suppliers making tough demands of their respective supply chains? It is not a surprise – after all, everyone is seeking to have more for less right now. But is this the best way to add value? Surely a team approach might be better?
Making cuts that are effective and not just a short term move to satisfy finance directors requires long term radical thinking. That’s something we like doing at Altius. We have done it before as a team; dealing with challenges from clients as varied as banks, defence organisations and housing associations. But for these changes to be a success they demand action from both sides.
If they allowed the suppliers to help them with their own processes then some real, meaningful value could be added to the relationship and operating costs. For example, if a supplier can think innovatively about their processes when issues a challenge by the customer, why can’t the customer examine their own set up?
Too often changes are made on the supply side and the equivalent improvements in process are not evident on the client side. Research by Altius indicates that for many social landlords the cost of tenant let, liaison, collecting the rent and management of repairs might be three times as expensive as in the private sector. That is equivalent of 45% of revenue being set against revenue as opposed to around 15% in the private sector.
Suppliers, especially in the facilities management sector, are often way ahead in their conceptual thinking. They have evolved further than many customers appreciate – often pushed along by economic pressures – and so their ideas take the customer out of their comfort zone. In effect clients do not know what they need to do or what they really want.
If they could see the problem – then that 45% cost might be driven down – but it is only going to work through teamwork. Clients need to let suppliers right inside their operations – only then can we deliver real value.